Frequently Asked Questions
Everything you need to know about your favorite brew.
How long does it take for my coffee to ship after ordering?
We roast our beans in small batches to ensure maximum freshness. Most orders are processed and shipped within 24 to 48 hours, excluding weekends and holidays.
Can I choose the grind size for my coffee beans?
Yes, we offer various grind options including Whole Bean, Drip Grind, French Press, and Espresso to suit your specific brewing method.
What is your return policy for food items?
Due to the perishable nature of coffee, we cannot accept returns on opened bags. However, if there is an error with your order or the product is damaged, please contact us within 14 days for a replacement or refund.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and Canada. Shipping rates and delivery times vary based on the destination and weight of the package.
Are your coffee beans ethically sourced?
Absolutely. We pride ourselves on sourcing high-quality beans from sustainable farms and cooperatives that prioritize fair trade practices and environmental stewardship.
How should I store my coffee to keep it fresh?
To maintain flavor, store your coffee in an airtight container in a cool, dark place. Avoid the refrigerator or freezer, as moisture and odors can compromise the bean quality.